You cannot scroll any longer in your Excel worksheet? Mainly scrolling up- and down, but also sideward does not work? There are actually a number of possible reasons for that. Let’s explore them below and make you scroll again!
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Reason 1: Frozen panes might prevent you to scroll

Are there frozen panes? E.g. the first row or column? If yes, try to unfreeze them. Therefore, go to View and click on Freeze Panes and then on Unfreeze Panes (if the button says “Freeze Panes” like in the screenshot above it means that this is not the reason and you should proceed to potential reason number 2 below). Can you scroll now?
The reason: Maybe the frozen section is larger than the screen. Please refer to this article for more information about freezing panes.
Reason 2: A dialogue box / window is open
Are there any (hidden) other windows or dialogue boxes open? For example a sort window, but shown somewhere else (e.g. on another screen)? In such case, the scrolling might be disabled as well.

Solution: Close the other window.
Reason 3: Holding down the Shift key disables scrolling
Are you pressing the Shift key? Maybe something is pressing down on the key and you haven’t noticed it? In such case, scrolling might not work. So, the solution here would be to just release the Shift key on the keyboard.
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Reason 4: Zooming instead of scrolling
If your workbook zooms in or out, you are probably pressing the Ctrl key at the same time. So, just release the Ctrl key and you should be able to scroll again.
Reason 5: Your scroll wheel on the mouse is broken…
Just kidding – hopefully you have solved it with reasons 1 to 4 above!
Anything else?
What was the reason for you? On of the things above? Or anything else? Please leave a note – if there is another reason that I might have missed I will add it here. Thanks!
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Hi Henrik. In my Excel workbooks I have many tabs (worksheets) and I was able to scroll quickly between the worksheets with the cursor on the tabs and swiping with two fingers. Now, for no reason this has simply stopped working and I have to scroll across the tabs (worksheets) one click at a time. It is like I have triggered something in Excel . . . but I don’t know what. No other changes have been made to my touchpad settings in Windows 10. Hope you can help, thank you. Regards, Ron
Mine was because I had a pivot table open in another workbook